33 rue Michel Lentz - L-1928 Luxembourg
Phone: +352 621 169 402
mailto: courriel - callto: skype
print en fr
Strategy deployment - Process improvement - Management skills development
Managed a project team of 6 consultants and 4 contractors for 2 x 3 years
2005- Management & organisation consultant, E.C accredited trainer, EFQM assessor
  • Consulted in strategy deployment and business balanced scorecards,
  • Mapped, set up and improved process-based organisations,
  • Carried out productivity analyses (supervision and detailed studies, brown papers),
  • Trained first line and middle managers in leadership, supervision and one way/two way communication.
1996-2004 Office manager, partner - project leader
XL-SA, training and consultancy, 6 M€, 50 people (Paris, Grenoble, Luxembourg)
  • Office turnover = 800 K€, net profit = 170 K€, contracts > 1 M€, 5 people,
  • Managed long term projects aiming to set up quality systems and TQM,
  • Assessed companies and public organisations against Excellence EFQM & CAF models,
  • Elaborated corporate plans and sets of indicators,
  • Trained managers and carried out 360° feedback exercises (SPM® - Persona).
1992-1996 Public affairs and corporate communication consultant
SIC-RSCG (Issy-les-Moulineaux, France) then A&B Conseil (Neuilly-sur-Seine, France)
  • Designed communication strategy (employers union, industry),
  • Organised P.R. events (audience from 300 to 500 people),
  • Managed relationship with public administration, national representatives and environmental associations.
1989-1992 PR officer
Ecole Polytechnique - 3 000 people (Palaiseau, France)
  • Managed press relations and internal communication of the School,
  • Followed 100 students in relationship with Teaching and Scholarship departments.
1980-1989 Navy officer
French navy (Mediterranean sea, Indian Ocean, Persian Gulf, French Polynesia)
  • Captain of a naval unit (14 months),
  • Operations officer at sea (4 years),
  • Head of service in charge of weapon and information systems (4 years).
  • Qualified as European Excellence Assessor (EFQM, Brussels, Belgium)
  • 1st year of D.E.S.S (M.S) Company Management, IAE de Paris, Pantheon - Sorbonne
  • Engineer, French Naval Academy (Brest, France)
  • French (mother tongue) / English (business)
  • Principal lecturer on "Quality Management" - student engineers in the 5th year at E.S.S.T.I.N. (University Poincarré - Nancy, France), from 1998,
  • Lecturer on themes linked to quality management: University of the Panteon (Athens, 2000) ; Quality Day (Luxembourg, 2001) ; Lorraine Chambers of Trade and Industry (1998-2000); Human Resources Symposium in National Statistical Institutes (Thessalonica, 2003), Civil Service Ministry Forum on quality (Luxembourg, 2003),
  • Member of the Executive Committee of the French Chamber of Trade and Industry in Luxembourg, from 2001.
PUBLICATIONS: articles and interviews
  • France : Actualité de la Formation permanente (1997), Qualitique (1999), Qualité en Mouvement (2003),
  • Luxembourg: Le Jeudi (2001), Paper Jam (2002), La Lettre du Mouvement Luxembourgeois de la Qualité (2001 - 2003).
  • Jogging (semi-marathon), sailing (teacher, skipper).