MANAGEMENT & ORGANISATION CONSULTANT (12 year experience)
Strategy deployment - Process improvement - Management skills development
Managed a project team of 6 consultants and 4 contractors for 2 x 3 years |
| PROFESSIONAL BACKGROUND |
| 2005- |
Management & organisation consultant, E.C accredited trainer, EFQM assessor
- Consulted in strategy deployment and business balanced scorecards,
- Mapped, set up and improved process-based organisations,
- Carried out productivity analyses (supervision and detailed studies, brown papers),
- Trained first line and middle managers in leadership, supervision and one way/two way communication.
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| 1996-2004 |
Office manager, partner - project leader
XL-SA, training and consultancy, 6 M€, 50 people (Paris, Grenoble, Luxembourg)
- Office turnover = 800 K€, net profit = 170 K€, contracts > 1 M€, 5 people,
- Managed long term projects aiming to set up quality systems and TQM,
- Assessed companies and public organisations against Excellence EFQM & CAF models,
- Elaborated corporate plans and sets of indicators,
- Trained managers and carried out 360° feedback exercises (SPM® - Persona).
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| 1992-1996 |
Public affairs and corporate communication consultant
SIC-RSCG (Issy-les-Moulineaux, France) then A&B Conseil (Neuilly-sur-Seine, France)
- Designed communication strategy (employers union, industry),
- Organised P.R. events (audience from 300 to 500 people),
- Managed relationship with public administration, national representatives and environmental associations.
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| 1989-1992 |
PR officer
Ecole Polytechnique - 3 000 people (Palaiseau, France)
- Managed press relations and internal communication of the School,
- Followed 100 students in relationship with Teaching and Scholarship departments.
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| 1980-1989 |
Navy officer
French navy (Mediterranean sea, Indian Ocean, Persian Gulf, French Polynesia)
- Captain of a naval unit (14 months),
- Operations officer at sea (4 years),
- Head of service in charge of weapon and information systems (4 years).
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EDUCATION & TRAINING
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2003
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- Qualified as European Excellence Assessor (EFQM, Brussels, Belgium)
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1996
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- 1st year of D.E.S.S (M.S) Company Management, IAE de Paris, Pantheon - Sorbonne
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1980
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- Engineer, French Naval Academy (Brest, France)
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LANGUAGES
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- French (mother tongue) / English (business)
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LECTURES AND MEMBERSHIP
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- Principal lecturer on "Quality Management" - student engineers in the 5th year at E.S.S.T.I.N. (University Poincarré - Nancy, France), from 1998,
- Lecturer on themes linked to quality management: University of the Panteon (Athens, 2000) ; Quality Day (Luxembourg, 2001) ; Lorraine Chambers of Trade and Industry (1998-2000); Human Resources Symposium in National Statistical Institutes (Thessalonica, 2003), Civil Service Ministry Forum on quality (Luxembourg, 2003),
- Member of the Executive Committee of the French Chamber of Trade and Industry in Luxembourg, from 2001.
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PUBLICATIONS: articles and interviews
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- France : Actualité de la Formation permanente (1997), Qualitique (1999), Qualité en Mouvement (2003),
- Luxembourg: Le Jeudi (2001), Paper Jam (2002), La Lettre du Mouvement Luxembourgeois de la Qualité (2001 - 2003).
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HOBBIES
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- Jogging (semi-marathon), sailing (teacher, skipper).
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- callto: 
